Simon Touch Lebanon Case Study

Simon Touch S.A.R.L. Lebanon - Case Study

About Simon Touch:

Since 10-2016 till 11-2019 I have worked with Simon touch S.A.R.L.
I have helped Simon touch through those years in growing up online, and being the first on all his competitors on all search engines using social media tactics.
Simon Touch is a Lebanese Company specified in manufacturing devices which helps in programming car keys, diagnostic car, diagnostic truck, renew car keys, correcting car mileage and so on. Even they are partners with some famous automotive companies.

My Perspective:

From a designer perspective, this was a challenging job I took, all the communication was around functions, codes and even names that I am not familiar with. Even most of us are not.

Simon Touch had 2 Facebook pages and 1 Instagram account back in 2016. Plus he was not active on “Google my business” and “Google plus” which was deactivated by Google in the late 2018.
I have combined the 2 Facebook pages because it was useless to have 2 which were publishing the same content. In additional of creating twitter account, linked in account and Pinterest account. From 2 social platforms I turned to managed 7 social platforms including Google my business and YouTube channel which I re-activated them with time.

This step helped the company a lot in spreading the word and leading more visitors to the company website. More awareness, more exposure, more traffic and more sales.

Old post on Facebook by Simon Touch


1- All the images were small/ tall/ long/ bad dimension, which created a small image effect according to Facebook area with a black color surrounding.
2- Bad images, some of them were out of focus.
3- No contact data neither in the image nor written in the post.
4- There is no 
consistency in the work.
5- Bad watermark implement.
6- some comments are not answered.


As an automotive company, providing programming, support, devices and much more. The message must be very strict to the point which leads me to create a simple template that I have followed through this period.


In order to drive more phone calls and email contact, I have created the perfect SM template for this situation. Where the phone number and email address is written on the template. If this template is shown on Google or any other search engine, or any social media platform, the user can easily contact the company and ask for the product.

Website feedback

In my opinion the website was very bad build, and does not respect any UI UX rule. It isn’t fully responsive as well. We had a lot of changes between 2016 and 2019. Some were done by the developer and some weren’t.

The layout isn’t strong you feel like the images are floating, there is not chronologic in the information

See examples here:

you can not determine which is the title, which information are better and so on.

Click here to see the difference:

Website Reference

There is no hierarchy of information, which means you can not determine which is the title, which information is the most important and so on.
Click here to see the difference:

I tried to fix them, and it worked but I had problem with the images and videos.

My solution was to create a certain frame to the images on the website, like so the floating effect will disappear and you ll feel the layout is handled correctly by a grid. This is a trick by me as a designer, and it won’t fix the development issue. This is why I strongly recommend contacting a designer for your site and do not depend on the developer alone.

See examples here:

Even though I have created to most of the pages (the one they gave me information of) banners, which were placed on the top in order to give a brief information for the user regarding the product.

I have created a promotion button in order to insert all the promotion posts by the company. Like so the user can surf directly to the promotion menu in order to know the recent promotions.

I asked as well for an exhibition menu you can find it here

But I didn’t like the layout, I would rather to see a showcase of the images and not text linked to the images.

The footer was very big and I asked to make it small. Even now I find it big, but it is okay, it seems it is a bit difficult to correct a site already developed and designed wrong.

One of the important step I did in those 3 years, is creating a buy now button.  Now every user can surf to any product page and click buy now. This will open a new email with the product name in the subject and ready to write and send to the company. This will facilitate the communication between the user and the company. And actually it helped a lot, and drive a lot of email trafficking.


Event Branding

Simon touch attend at least 6 exhibitions worldwide, from Dubai to Mexico, Prague and so on.

They used to go to an exhibition with low quality printing, bad design that do not transmit the message, and all visuals were wrong in dimensions.
Kindly check on the right the images of the exhibition held before me. You can notice easily some stand are still without visuals, some visuals are smaller than the white area and so on…

Previous Exhibition REFERENCE

Exhibition Reference After Me Creating The Media Department At Simon Touch 


Nowadays every business sales is related to online presence from social media, website, ads and optimization. 
The sales at Simon touch as all business depended a lot on the media.
Because the company sell worldwide, the most important thing was Google optimization for his product and site pages. The web developer did his job from his side as optimizing the site. 
In the other hand, i did a lot of researches, and created techniques in order to make Simon touch number one online on Google and other search engines. Like so, every user around the world searching for any product that is for Simon touch or have the same specs will find Simon touch products online. This will driver more traffic for phone calls, email, site views ….

I even made the company to the first place above their suppliers.
That was a big challenge 🙂 

Kindly check the image on the right, all red circles inform that the images related to Simon Touch are higher in number and rank on the first page of google.

A lot of changes i did or helped with in that period aren’t mentioned above, 
like creating a buy button on the website with led to open the email of the user with the subject name same as the product chosen.

The user now will easily write his question to the sales.
This helped a lot in email trafficking. The users before asked a lot of the way of buying. After creating this button none asked me how to buy from you?

Problem Solved 🙂

Thanks all for reading.  In case you want me to help you with your business,
do not hesitate to click here 🙂 Or you can contact me by whatsapp 🙂

Jordan Dead Sea Products

Jordan Dead Sea Beauty Product


Jordan Dead Sea Beauty Product offered by Beautycaresos, which is a new brand in Lebanon. It offers original Jordan Dead Sea products. We want you all to know that this brand has awesome products, that we love to share with you here 🙂
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Ticketing &Tour Operations Coordinator full time for a new concept in Tyre.


  • Manages the logistical & operational needs of all trip-planning activities
  • Supports the Travel agent with the creation, design &editing of Tours& packages:

-Ensure all-important details are gathered to put together an itinerary.

-Arrange, confirm &modify flight , hotel, restaurant, transportation.. reservations.

  • Prior to each trip, organise all materials &coordinates& follow up after.
  • Deal with customer queries and complaints
  • Up-selling products and services when possible
  • Building sustainable customer relationships
  • Provide general support to visitors
  • Some administrative tasks including filing & email correspondences &distribution



  • Minimum 3 years experience in a similar position
  • Bachelor’s degree in travel & tourism
  • Proficiency in GDS system.
  • Technical skills including computer & internet.
  • Excellent command of Arabic &English, written &verbal. French is a plus
  • A passion for travel planning & a strong desire to learn &grow.
  • Strong organisational skills with demonstrated ability to meet deadlines with quality
  • Excellent attention to detail &follow-through
  • Ability to adjust to changing priorities &handle multiple assignments at once
  • Ability to work well under pressure in a fast-paced environment
  • Focused, positive & patient
  • Trustworthy &Committed to ethics & confidentiality
  • Effective communication with a strong sense of customer satisfaction
  • Is equally productive as an individual or as part of a team.
  • Flexible to work different shifts & Travel when needed.


Salary: Negotiable depending on experience and input.

Starting date: ASAP


**Serious candidates, send your updated CV with “Ticketing” in the subject field to:










Waiter/Cashier full time for a new concept in Tyre.


  • Lebanese National
  • Fluent in Arabic & English (French is a plus)
  • Minimum 2 years of experience in F&B
  • Experience in POS system
  • Computer skills
  • Committed to ethics & confidentiality
  • Trustworthy Team Player
  • Customer service & communication skills
  • Presentable & well groomed
  • Dynamic & motivated
  • Basic knowledge of preparing drinks & desert bar
  • Maintains cleanliness of workplace at all times
  • Able to cope well under pressure
  • Flexible to work different shifts
  • Organised & attentive to details
  • Performs monthly inventories


Salary: Negotiable depending on experience

Starting date: April 16th, 2019


**Serious candidates, send your updated CV with “WAITER” in the subject field to:

Graphic Design Services In Lebanon

Graphic Design Services In Lebanon

We Offer a wide range of design services for Lebanon and abroad.

Print Design Services:

  • Logo Design: A logo is a graphic mark, emblem, or symbol used to aid and promote public identification and recognition.
  • Brand Identity: The visible elements of a brand (such as colors, design, logotype, name, symbol) that together identify and distinguish the brand in the consumers’ mind.
  • Poster Design / Flyer Design

Digital Design Services:

  • Social Media Service: Presence on social media platform, branding and management which include answering comments, ads, awareness, posts,,,
  • SMO: Social media optimization is the use of a number of outlets and communities to generate publicity to increase the awareness of a product, service brand or event
  • Web design and hosting: a set of related web pages located under a single domain name.

And much more.
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International Driving License

International Driving Permit / License

What’s it For?

international driving license
international driving license

Some countries say it’s the law for non-native drivers to have one, while others simply recommend it to help break down communication barriers. “The real value of it isn’t so much from a legal standpoint, but it’s really in case something were to happen—you’re pulled over for a driving infraction, or there’s an accident, or something goes awry—and you don’t have an international driving permit, [the police] may not be able to communicate effectively with you.


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You do a complaint and nothing happen, you write a review and then they delete it, you even go to TV/ radio station and they shut the story down in few days.
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You can log in through a Nickname that you choose (privacy at it’s best)
You can write a review and no one will delete it,
Do a complaint and all will see it,
Mention a problem and no one will shut it down,
You even can search for it in years from now through the search tab.
Let the 3Million Lebanese read, write and discuss politics without being held to custody, express them self, ask about whatever they want in French, English, and Arabic
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Lebanese Graphic Design Syndicate

لمناسبة حلول ٢٢ تشرين الثاني ٢٠١٨ ذكرى عيد الاستقلال ال ٧٥ قام وفد من نقابة مخرجي الصحافة ومصممي الغرافيك بزيارة الى قصر بعبدا لتهنئة الرؤساء الثلاثة بالعيد الرئيس ميشال عون ونبيه بري وسعد الحريري ترأس الوفد النقيب الجديد علي كمال الدين وعضوية ارنست بعقليني ناصر قواص نسرين الامين رحاب ذبيان كارين شريم فانسان الخوري جوزف الحاج عساف وبرونو خاطر

«مخرجي الصحافة ومصممي الغرافيك»

«مخرجي الصحافة ومصممي الغرافيك»

عقدت نقابة «مخرجي الصحافة ومصممي الغرافيك» جمعيتها العمومية في دار نقابة المحررين لإنتخاب ١٢ عضواً لمجلس النقابة انتهت مدة ولايتهم، بحضور نبيل اسبر ممثل وزارة العمل.


عند التاسعة صباحآ بدأت العملية الانتخابية واستمرت حتى الساعة الثانية بعد الظهر اكتمل خلالها النصاب القانوني للجمعية واسفرت نتائجها عن فوز كل من السادة: علي محمد كمال الدين،ارنست فرنسيس بعقليني، باتريك جوزيف ناكوزي، فادي مسعود خطار، ناصر فيصل قواص، هشام سليم الناطور، هبا الياس الكلاس، رحـاب عصام ذبـيـان، نسرين حسن الأمين، كارين علي شريم، رشا جهاد  الشوفي، فانسان سامي الخوري بالتزكية.

فور انتهاء العملية الانتخابية انعقد المجلس الجديد برئاسة النقيب السابق ارنست بعقليني اكبر الاعضاء سناً لأنتخاب رئيس للنقابة. فاز على اثرها علي محمد كمال الدين بالرئاسة، ترأس بعدها النقيب الجديد جلسة توزيع المناصب والمهام وجاءت نتائجها على الشكل التالي:

LGDS Council

علي محمد كمال الدين: رئيساً للنقابة

باتريك جوزيف ناكوزي: نائب الرئيس

ارنست فرنسيس بعقليني: امين السر

فادي مسعود خطار: امين الصندوق

ناصر فيصل قواص: امين الاعلام

هبا الياس الكلاس: امينة العلاقات الخارجية

رشا جهاد الشوفي: امينة العلاقـــات العامة

رحـاب عصام ذبـيـان: منســقة شـــــؤون الجامعــات 

هشام سليم الناطور: مسؤول التواصل الاجتماعي

كارين علي شريم: امينة الأنشطة الرياضية والشبابية

فانسان سامي الخوري: مدير التصاميم الفنية

نسرين حسن الأمين: مديرة التشريفات

كما جرى تعيين الزمليين جوزف الحاج عساف مديراً للانتاج وبرونو خاطر مسؤولاً عن الانشطة البيئية.

ثم القى النقيب السابق باتريك ناكوزي كلمة حيا فيها جهود الزملاء الذين رافقوه طوال مدة رئاسته على الانجازات والمشاريع الكبيرة والمهمة التي اطلقتها النقابة خلال ولايته مثمناً ايضاً دور وجهود زملائه رؤوساء النقابة السابقين الذين كان لهم الفضل الكبير في ايصال النقابة الى وضعها الحالي.

بعدها القى النقيب الجديد علي كمال الدين كلمة دعى خلالها الى تكاتف وتضافر الجهود لمتابعة مسيرة الزملاء الذين سبقوه على رأس هذه النقابة مطلقاً عدداً من المشاريع التي ينوى تنفيذها لا سيما العمل بشكل حثيث وجاد على شراء مقر للنقابة وهو الهدف الاساس الذي سوف نعمل عليه في المرحلة القادمة.

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