Step 1 – Open Outlook and click File
Open Outlook on your computer and click File in the top left corner.
Step 2 – Click Add account
Click Add Account to start setup.
Step 3 – Type in your email address
Type in the email address you want to add and click Connect.
Step 4 – Connect your account
Outlook will automatically detect the right server settings, click Connect to continue.
imap.one.com – 993
send.one.com – 465
Tip: If you have problems connecting your account with the detected settings, please check our troubleshooting guide for alternative settings.
Step 5 – Enter your password
Type in your password, it is the password that you also use to login to Webmail. Click OK to continue.
Step 6 – Close automatic setup
Click OK to complete setup.
Step 7 – Click File again
Your email account is now set up, but you need to add an additional setting to make sure all emails are delivered to the correct folders.
Click File in the top right corner again
Step 8 – Click Account Settings
Step 9 – Click Change
Select the account you just set up and click Change in the menu right above it.
Step 10 – Click More Settings…
Click More Settings… in the bottom right.
Step 11 – Set the Root folder path
Click the Advanced tab.
Type in INBOX as the Root folder path, all in capitals.
Click OK to save your settings.
Step 12 – Test the account settings
Click Next to continue.
Outlook will now test your account settings by trying to send a text message. Click Close when the tests are completed.
Step 13 – You are done!
Click Finish to go to your inbox. You can now see that all folders are on the same level as your inbox.